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FAQ's & Policies

Policies & Reservation Information

reservations

  • Check-in time 4pm
  • Check-out time 10am
  • Once under deposit, cancellation for any reason is subject to a $25 credit card processing fee provided we receive the request more than 5 days prior to arrival. Cancellation or changes 5 days or less prior to arrival will result in a forfeit of deposit. After prepayment at check-in during our busy season there are no refunds for any unused nights. If booking multiple rooms any change and/or cancellation fees apply per room.
  • Tugboat Inn room rates include anywhere from 2-5 people, depending on room type. There is an additional fee of $25 per night per person beyond the standard room capacity stated.
  • We are unable to guarantee exact rooms, however we are happy to honor requests whenever possible.
  • Must be 21 years of age or older to reserve a room.

From late May to mid October our check in desk is located at our sister property, Fisherman’s Wharf Inn, 22 Commercial Street, just 300 yards from The Tugboat Inn.

Yes, there is a one-night deposit required at booking. The amount varies depending on room type, date, etc. 

Hotel and amenities

Yes!

  1. Pets are only permitted in specific room numbers and must be reserved directly with the hotel.
  2. Pets are to be leashed at all times when outside of the guest’s room.This is for the comfort of all guests. Many are anxious when confronted with animals – no matter the size.
  3. Pets are not to be left unattended at anytime while in the guest’s room.This is to prevent any disturbance to other guests in the surrounding rooms. As you are aware, some pets get upset when their owners leave the room leading to scratching, barking, etc.
  4. You are required to clean up after your pets, both inside and out.
  5. There is a $25 fee per pet per night which is non-refundable. This fee is for additional cleaning needed to ensure future guests with allergies are safe to stay in any room.
  • We are a 100% Non-Smoking property. All rooms and balconies are non smoking. As a courtesy to nonsmokers and to avoid smoke entering a room through an open door or window, guests are kindly requested to smoke off property. Leaving a room smelling of smoke will result in a cleaning fee of (minimum $250.00).
  • 8am-8pm Sun-Thur * 8am-9pm Fri-Sat
  • Yes, on-site parking is complimentary. Please note that due to space restrictions we can only provide parking for one car per room.

We have cots for $10 a night and are only allowed in specific room types. We also have a pack n’ play for $10 a night, but it is not supplied with sheets; guest will need to bring their own. Both the cots and pack n play are based on availability.

There is not a set date for opening and closing, usually depends on the weather. Opening is roughly late May, and closing around mid-November

We have a coin-op guest laundry facility located on property. 

direct booking benefits

  • Booking directly through the Boothbay Harbor Inn website ensures you’re getting the best value. Online travel agencies (OTAs) may appear to offer lower rates at first, but they often exclude additional fees until the final step of booking. Once those are added, the total usually matches—or even exceeds—the direct rate, without the added perks that come with booking directly.

When you don’t book direct, you miss out on a few key advantages:

  • Exclusive Offers – Booking through our website unlocks special offers you won’t find on third-party sites, from savings on extended stays and seasonal deals to unique, curated experiences.
  • More Availability & Room Options – Online travel agencies have limited inventory, but booking direct gives you access to the full range of room types—making it easier to find exactly what you want.
  • Better Customer Service – From booking to checkout, you’re working directly with a team that knows the property inside and out. Our staff can accommodate special requests, offer tailored recommendations, and ensure your stay is seamless—something third-party sites simply can’t match.

Yes. Booking direct gives you immediate support from our hotel staff, making any changes or cancellations simple and straightforward. With OTA reservations, you’ll need to go through third-party call centers, which can slow things down and limit your options.

  • When booking online, review your search results carefully and watch for misleading sponsored ads from third-party sites. Always confirm the link leads to the hotel’s official website or booking engine—not an OTA. If you’re unsure, it’s best to start from the hotel’s homepage or call the property directly.

location

The closest airport is Portland International Jetport, about 90 minutes away.

  • Boothbay Harbor is one of the most beautiful destinations in Maine. Located on the midcoast, our downtown is located directly on the ocean. There are plenty of area attractions and tours to enjoy. To find things to do in Boothbay Harbor, visit our Explore page.

Gift certificates

  • Click here to purchase a gift certificate to Tugboat Inn
  • Gift cards can be used towards a future stay or at the Tugboat Restaurant!